Cooperation workflow between customer and software development company.

When referring to a company that creates custom software for its clients, the term IT outsourcing company is used. The main (and usually sole) activity of these businesses is outsourcing. This is when a company that must develop particular software (but lacks the capacity to do so itself) finds an outsourcing company and entrusts the task to them.
Take, for instance, a financial and legal consulting company that decides to use advanced software that will be tailored to their needs and will allow them to manage their clients’ needs more efficiently.  
The first thing they’ll do is they will look for existing software solutions. At some point, they might think that nothing of-the-shelf can cover their needs. This is where they might decide to develop their own software product.
 
Therefore, they create a document where they list all the requirements they would like the software to have and send it to various outsourcing companies. This document is generally known as an RFP (Request For Proposal). It is usually developed with the help of 3rd party technical experts a specialty of company83. to make sure that the requirements are listed accurately.
 
And here we are talking about documents that can contain tens or even hundreds of pages, aiming to describe the project. This is why such requirement clarification sessions happen every time.
 
Once the customer clarified all the details, the outsourcing company  
submits their proposal. Usually, the proposal consists of the requirements listed in the RFP + estimates of the project + cost.
 
The client looks at the offers from various outsourcing companies and makes their choice of with which company they’ll go forward.
 
Once company83 has got an initial agreement from the customer, then they send their business analyst to conduct an in-depth business analysis of the customer’s business. 

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